Frequently asked questions
Everything members ask most, grouped by topic. Can't find your answer? Our Help Centre and support team are one click away.
Getting Started
Who is Afayer for?+
Afayer is for Muslims aged 18+ who are sincerely looking for marriage — not casual dating, friendships, or pen pals.
Is Afayer free to download?+
Yes. Afayer is free to download and use, including Islamic filters, Chaperone mode and chat. See our Pricing page for what's included in each optional plan.
Which countries is Afayer available in?+
Afayer is available worldwide — members join from 190+ countries.
Chaperone Mode & Safety
How does Chaperone mode work?+
You can invite a wali or trusted family member to view your conversations, so you can get to know someone the halal way with oversight from someone you trust.
Are profiles verified?+
Members can complete a photo selfie check and optional ID verification to earn a verified badge, so you know you're talking to a real person.
Can I control who sees my photos?+
Yes. Set each photo to always public, match-only reveal, or always blurred — and change it any time from your privacy settings.
How do I report or block someone?+
Open their profile or your chat, tap the menu, and choose Report or Block. See our Report a Concern page if you need to escalate directly to our safety team.
Pricing & Billing
What plans does Afayer offer?+
Afayer offers a free Basic plan plus paid Gold and VIP plans with unlimited browsing, messaging and advanced filters. See our Pricing page for current prices and full feature lists.
Can I cancel or change my plan?+
Yes, you can manage or cancel your subscription any time from Settings inside the app.
Do you offer refunds?+
Reach out to our support team at afayer.com@gmail.com with your account email and order details, and we'll review your request.
Your Account
How do I delete my account?+
You can permanently delete your account and all associated data any time from our Delete Account page.
I forgot my password — what do I do?+
Use the "Forgot password" link on the app's login screen to reset it by email or phone.
Can I use Afayer on more than one device?+
Yes — Afayer works on both iOS and Android with one account, so you can pick up right where you left off.